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Shipping Cost / Delivery Time

COUNTRY
STANDARD DELIVERYEXPRESS DELIVERY
TIME

COST

TIME COST
Greece
1-2 Working Days
for remote areas it may take 3 Working Days
FREE

Cyprus/ Malta


2 Working DaysFREE
for orders over 100 €
otherwise calculation before the checkout
Countries in European Union
3-6 Working Days
for remote areas it may take 7 Working Days
FREE
for orders over 50 €
otherwise calculation before the checkout
1 Working DayCalculation
before the checkout
Countries out of European Union 1-3 Working Days
for remote areas it may take 5 Working Days
FREE
for orders over 200 €
otherwise calculation before the checkout

For shipments in Greece, shipping cost is FREE of charge!

For shipments abroad, shipping cost and the delivery date are calculated automatically in the 3nd step before the checkout.

Our lab is not responsible in the case of any delay or extra charges caused by customs of the countries.
To be informed about the tax-free limit for each country click here: choose Destination Country, check Value Limits and press the Show Regulations.

Note: The orders made ​​after 15:00 (time of Greece) are shipped next working day.

Regarding Russia:
Because of customs clearance limitations of the country, shipments can only be made in cities: Moscow (including postal codes 140000-144012 in Moscow Oblast), Nizhniy Novgorod (including Nizhegorodskaya Oblast), Krasnodar (including Krsnodar Oblast), Novorossiysk, Sochi, Stavropol (including Stavropol Oblast), St. Petersburg (including the Leningrad oblast), Khabarovsk (including Khabarovsk Oblast), Blagoveschensk and Vladivostok

Track your Order

In Greece, order shipments are made via Geniki Taxydromiki.

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To track your order (the next working day):

~ If you have made the order as a registered user:

Login your account, you will find the tracking number in your orders. Click on the number to track it.

~ If you have made the order as a guest:

Please, ask for the tracking number via e-mail, info@heelshop.gr and we will send it to you. Don’t forget to mention the order number or the name that the order have been made.


Out of Greece, order shipments are made via UPS®.

As soon as the order is shipped an e-mail with the tracking number will be sent to you by UPS.