- You make faster your purchases. It is no need you to type all your data (billing/shipping addresses) every time you want to purchase.
- You can save multiple shipping addresses, e.g. home address, work address, etc. So you can choose one.
- You can see the status of your order.
- You can store at the Wishlist your favourite designs.
- You will be able to make exchanges/returns. If you wish to return a garment, equivalent credits will be available for your next purchase, valid for one year.
- You will enjoy the offers / discounts which only those who have an account at the eshop get. Via e-mail, registered members are informed about current offers!
You have to tell us the codes of each garment you would like. You can find the code at the page of each garment (ex. 37-0201). In this case, the payment method is ‘Cash on delivery’ (free shipping cost for delivery in Greece)
- If you have made the order as a Registered user:
Login your account, you will find the tracking number in your orders. Click on the number to track it. - If you have made the order as a Guest:
Please, ask for the tracking number via e-mail, [email protected] and we will send it to you. Don’t forget to mention the order number or the name that the order have been made.
For delivery abroad:
As soon as the order is shipped an e-mail with the tracking number will be sent to you by UPS courier.
For further information please click here.
Returns from countries out of European Union will not be acceptable -sorry, this happens only because of custom clearance. Exchanges of products of the current collection can be made with the receipt at any HEEL store (Kifisia, Kolonaki, Paros, Piraeus, Peristeri, Mykonos).
For further information please click here.
Please, note theses limitations:
- Items that have been laundered or altered in any way cannot be accepted for returns.
- You should have an account at our e-shop so that credits can be applied.
- No product change from our previous collection can be made at HEEL retail stores.
- Credit / Debit / Prepaid card
(Master Card, Maestro, Visa, Visa Electron, Diners, American Express) - Paypal
- Cash On delivery
(only for delivery to Greece)
For further information, click here.
We produce a limited quantity of pieces available in HEEL stores and at selected stores in Greece and abroad.
Therefore, some fabrics are probably alternated with others because they have been out of stock.But this practice is far from random!
Some small changes of fabrics and colours in combination with the limited production provide uniqueness to the HEEL garment that no other mass production company would be able to provide. All designs, fabrics and colours of HEEL clothes are carefully selected following tendencies but also the innovative ideas of the creative department of our lab.